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Project Manager, Large Scope

Company Name:
Fiserv
Position Type:
Full-time
Position Purpose
:
The purpose of the Project Manager's job is to ensure predictable, consistent, and successful project delivery. The Project Manager will plan, coordinate, and monitor larger scale scope and budget projects with a high degree of complexity and risk. The Project Manager will partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects can span multiple business units or functional areas.
Essential Job Responsibilities
:
1. Ensure predictable, consistent, and successful project delivery
2. Provide a holistic view of the overall project to the organization and all stakeholders
3. Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)
4. Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path
5. Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes
6. Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project
7. Proactively communicate the project's progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions
8. Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv Objectives.
9. Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network. Understands the culture of organizations.
10. Manage third party relationships involved in the overall implementation project to include scheduling activities, maintaining budget control and insuring deliverables are properly defined and completed on schedule.
11. Serve as an advisor to client organizations in order to bring Fiserv products or other 3rd party products to clients as part of a comprehensive banking solution that meets client's business requirements and vision.
12. Ensure Clarity is updated with current forecasts and actual time for all assigned projects and tasks. Communicate all changes to schedule and scope on a timely basis.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications:
Education
:
o Bachelor degree in business or equivalent work experience
Job Related Experience
:
o 7-10 years of previous project management and/or relevant consulting experience
o Knowledge of- and demonstrated experience in project management processes and methodologies, as well as, project lifecycles
o Experience in banking, financial services, and/or software industries desired
o Experience in driving large scale change efforts
o Experience with matrix management of cross-functional processes and teams
Additional Skills/Knowledge
:
Stakeholder Partnership:
o Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Fiserv to maximize program effectiveness and influence
o Poised and composed interaction with all levels of the organization (within Division), including senior-level audience
Judgment:
o Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
o Ability to adapt to and work effectively within a variety of situations and with various individuals
Team Leadership:
o Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace
o Ability to lead and influence with minimal direction from sponsor or manager
Accountability & Commitment:
o Ability to achieve project outcomes and stakeholder satisfaction
o Ability to identify project obstacles and proactively mitigate risks. Escalates and resolves complex issues effectively
Learning Agility:
o Ability to quickly grasps complex concepts and conveys concepts in a way that is easily understood by others
o Ability to incorporate feedback and adjust plans or approach
Business Acumen:
o Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery
o Ability to explain the business rationale and benefits of change to client, including impacts to project
Problem Solving:
o Ability to identify, analyze and solve problems
o Ability to effectively and quickly solve complex problems rather than symptoms
Process Adherence:
o Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.
o Ability to use proven project management methods and practices to facilitate the achievement of project outcomes
o Ability to provide a complete view of the overall project to the organization and all stakeholders
Travel Required
:
o 30 - 75%
Preferred Qualifications:
o Project Management Professional (PMP) certification preferred, not required
o Experience in banking, financial services, and/or software industries desired
o Familiarity with Project Management tools
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.

Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.

Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

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